Certificate II in Business - BSB20107

Course duration

Nominal hours - 250

Course outcomes

Successful completion of this course will enable the course graduate to seek positions which require a range of mainly routine tasks to be performed. These tasks will utilise limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision. Such positions could include:

Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior, Receptionist.

Prerequisite requirements

There are no prerequisite requirements for individual units of competency.

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

Achievement of BSB10107 Certificate I in Business or other relevant qualification

OR

evidence of competency in the majority of units required for BSB10107 Certificate I in Business or other relevant qualification

OR

with limited vocational experience assisting in a range of work settings without a formal business qualification.

Pathways from the qualification

Graduates from the BSB20107 Certificate II in Business may undertake the BSB30107 Certificate III in Business, a qualification for those seeking to develop more specialised technical skills and knowledge for working in a range of business environments, or a range of other Certificate III qualifications.

Modules 

Number	Competency
BSBOHS201A	Participate in OHS processes
BSBCUS201A	Deliver a service to customers
BSBIND201A	Work effectively in a business environment
BSBINM201A	Process and maintain workplace information
BSBINM202A	Handle mail
BSBCMM201A	Communicate in the workplace
BSBITU201A	Produce simple word processed documents
BSBITU202A	Create and use spreadsheets
BSBWOR202A	Organise and complete daily work activities
BSBWOR203A	Work effectively with others
BSBWOR204A	Use business technology
FNSICGEN305A	Maintain daily financial/business records